This website will help you choose a carpet cleaner and give you information in helping you making an informed decision.
How to avoid carpet cleaning rip-offs.
Rip-off #1: Unbelievably low price
We all love a bargain and may be attracted to the low price, but the following is a common scenario;
You have received your flyer in the letterbox or seen the yellow Pages add that says; 5 rooms carpet cleaning for $49.00. This is a great deal so you telephone the carpet cleaning company and book your 5 rooms for $49.00.
On the day of your booking the "technician" turns up and inspects your carpet and says; "I am sorry madam I cannot clean this carpet for the advertised price as your carpets are too dirty for our basic clean"
"It is going to cost extra for a more powerful detergent, extra for spot and stain treatments, extra for a rotary agitation in your traffic areas, extra for deodourising, extra extra, extra".
But hold on, you advertised $49.00 for 5 rooms. "Sorry madam that is for our basic clean".
Suddenly your $49.00 job is now $199.00.
Get the picture- this happens all the time. Its called BAIT AND SWITCH.
What should be included in the basic clean?
1. An approved carpet cleaning prespray solution.
2. Rotary agitation of traffic lanes and heavily soiled areas with floor polisher and brush.
3. Spot and stain treatments.
4. A choice of Steam or Dry carpet cleaning of your carpets.
What optional extras could I be asked to pay after inspection of my carpets.
(All optional and should be quoted before proceeding)
1. Carpet protection.
2. Advanced stain treatments. (Spot dying of stains and heat treatments for cordial, curry stains).
Rip-off #2: Unsupported claims; "Dry is better than steam etc"
There are 3 common carpet cleaning techniques used today.
1. Carpet steam cleaning (Hot water extraction).
2. Carpet dry cleaning (Bonnett cleaning).
3. Encapsulation cleaning. (Dry Cleaning)
Some carpet cleaning companies will have you believe that one system is better than the other.
This is incorrect. A professional carpet cleaner should carry all 3 methods in his vehicle and after inspecting your carpet should advise you on which method will best suit your needs.
Some carpets respond better to dry cleaning and some better to steam. There are many factors that determine what method should be used; degree of soiling, when was your carpet last cleaned, pets on carpet, is your carpet wool nylon, mix, polyprop etc etc.
Only give your business to a company that uses more than 1 cleaning method.
Be wary of a carpet cleaning company that only uses steam for instance and claims that dry does not work etc.
They are telling you this because they do not carry more than 1 cleaning method in their van.
What to look for when choosing a carpet cleaning company?
1. What training do their technicians have?
These are the major training organizations in Australia;
- IICRC (Institute of Inspection Cleaning and Restoration)
- Jena Dyco
2. Does the carpet cleaning company belong to a carpet cleaning professional trade association.
Trade associations in Australia;
- Nuccra (National Upholstery Carpet Cleaners & Restorers Association)
- Woolsafe Australia
3. Choose a carpet cleaning company that does not use bait and switch tactics.
(Very cheap prices over the phone normally $10.00 - $15.00 per room, then increase the price when they arrive at your premises.
4. Choose a carpet cleaning company that offers both Dry and Steam cleaning methods.
5. Choose a carpet cleaning company that carries minimum $20 million dollars public liability insurance.
6. Choose a carpet cleaning company that offers a guarantee?
7. Choose a carpet cleaning company that is experienced in stain removal not just carpet cleaning.
A professional carpet cleaning company should be using advanced stain removing methods such as heat transfer methods. Look for before and after photos on their website.
8. Choose a carpet cleaning company that has a website with photographs of their work.
Can the consumer guide recommend a carpet cleaner to me?
Yes we can, we have done all the hard work. The carpet cleaners recommended on this site have been thoroughly checked and asked to produce documents for the following.
- Signed an agreement that they will not perform bait and switch marketing strategies.
- Have been in business a minimum of 5 years.
- Belong to a national professional trade association.
- Their technicians have been trained by a National training school, not just their own in house training.
- We have technicians in carpet cleaning Sydney, carpet cleaning Melbourne and carpet cleaning Brisbane
- The carpet cleaning company offers more than 1 cleaning method.
- The carpet cleaning company performs advanced stain removing techniques.
- The carpet cleaning company can give you a choice of using "green" cleaning solutions.
What to expect from our recommended carpet cleaners in Sydney, Melbourne, Brisbane, Perth & Gold Coast
Our recommended carpet cleaners offer state of the art services when it comes to high quality cleaning of carpets. They are well established businesses that offer satisfied clients exceptional service. As a trusted carpet cleaning consumer guide service for your residential or business needs, we recommend professional carpet cleaners in your area that offer their expertise in the carpet cleaning business.
Services are available for both residential and commercial properties. Other services available are; fabric sofa cleaning, leather sofa cleaning, tile and grout cleaning, water damage restoration.
When you hire a carpet cleaning company, you need a technician who is experienced in treating carpets so that you can acquire the best possible results in carpet cleaning. Our carpet cleaning Sydney, Brisbane and carpet cleaning Melbourne, Perth and Gold Coast experts will clean your carpets with care.
If there are stubborn stains to deal with, our cleaners will advise you if the stains will be removed or the stains are deemed permanent.
Our carpet cleaning sydney solutions are high end and eco friendly. The carpet cleaning rendered by our professional carpet cleaners is also safe for pets and kids and leaves no sticky residues.
Post cleaning inspection is also undertaken so as to ensure that you are happy with the work.
Our recommended carpet cleaners are experts in removing carpet stains. Most spots and stains are removed in the normal cleaning process. Difficult stains like cordial, curry, old urine, aged coffee, etc may require extra treatments such as heat transfer methods. Some stains maybe permanent and the technician will advise you if a stain is deemed permanent.
What regions do our carpet cleaners service?
Carpet Cleaning Sydney - Experienced carpet cleaners servicing the Sydney Metropolitan Area.
Carpet Cleaning Melbourne - Experienced carpet cleaning companies Servicing the Melbourne Metropolitan Area.
Carpet Cleaning Brisbane - Qualified carpet cleaners in Brisbane serving the whole Brisbane Metro Area
Carpet Cleaning Adelaide - Carpet Cleaners in Adelaide are experience and qualified.
Carpet Cleaning Perth - Carpet cleaning in Perth is growing trade and there are many experienced carpet cleaners in Perth
Carpet Cleaning Gold Coast - Many experienced and qualified carpet cleaners in Gold Coast
Carpet Cleaning Central Coast - Excellent carpet cleaners serving the Central Coast Region
Carpet Cleaning Canberra - Qualified carpet cleaning technicians servicing the nations capital